Shipping policy

Effective Date: 5/16/23

Thank you for choosing Odin Disc Golf! We are committed to providing you with a seamless shopping experience, which includes prompt and reliable shipping. This Shipping Policy outlines important information regarding our shipping processes and procedures. By placing an order with Odin Disc Golf, you agree to the terms and conditions stated below.

1. Shipping Methods and Timeframes:
• We offer various shipping methods, including but not limited to standard ground shipping, expedited shipping, and international shipping (where available).
• The estimated delivery timeframes provided during the checkout process are approximate and based on normal conditions. Delays may occur due to unforeseen circumstances beyond our control.
2. Order Processing:
• We strive to process and ship orders as quickly as possible.
• Order processing typically takes 5-7 business days, excluding weekends and holidays.
• During peak seasons or special promotions, order processing times may be slightly longer.
3. Shipping Rates and Fees:
• Shipping rates and fees are calculated based on the shipping method selected, the destination address, the weight, and the dimensions of the package.
• The applicable shipping charges will be displayed during the checkout process before the order is finalized.
4. Tracking and Notifications:
• Once your order is shipped, you will receive a shipping confirmation email containing the tracking number and a link to track the shipment.
• Please allow a short processing time for the tracking information to become available.
5. International Shipping:
• We offer international shipping to select countries. Please note that additional customs duties, taxes, or import fees may be applied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fees paid to Odin Disc Golf.
6. Shipping Address:
• It is your responsibility to provide accurate and complete shipping information.
• Please ensure that the shipping address is correct and includes any necessary details such as apartment numbers or suite numbers.
7. Undeliverable Packages:
• In the event that a package is returned to us as undeliverable due to an incorrect or insufficient address, refusal of delivery, or failure to collect the package from the carrier's designated location, we will contact you to determine the next course of action.
• Additional shipping fees may be applicable for reshipment.
8. Lost or Damaged Packages:
• We are not responsible for lost or damaged packages caused by the shipping carrier.
• If your package is lost or damaged during transit, please contact the shipping carrier directly to file a claim.
• We will assist you to the best of our ability in resolving any shipping issues.
9. Changes to the Shipping Policy:
• Odin Disc Golf reserves the right to modify or update this Shipping Policy at any time.
• Any changes to the policy will be effective immediately upon posting the revised version on our website.

If you have any further questions or need assistance with your order or shipping, please don't hesitate to contact our customer support team. We appreciate your support and look forward to providing you with excellent service.

Thank you for choosing Odin Disc Golf!

Odin Disc Golf

Customerservice@odindiscwear.com